Customer Success Leader

SPARTED is hiring!

About

Founded in 2014, SPARTED is a fast growing EdTech startup that is changing the way people learn. We are a team of 25 young world-class players building and operating a fantastic game-based and social micro-learning platform. 80 of the largest companies in France, such as LVMH, Total, Barclays, Dior and Disney are already using SPARTED to turn their employees into daily learners !

What you will do

Ensure our clients’ subscriptions renewal, while maximizing the final users’ growth per renewal * *

Become a trusted advisor and evangelist for large client organizations in order to maximize the value they get from our solution

Manage a large client portfolio and build strong commercial relations working hand in hand with the sales teams

Train our clients about micro-learning and, more specifically, on our solution

Contribute to our product’s direct development by transmitting clients’ feedback to both engineering and product teams: you are the customer’s voice!

What we are looking for

Young minded, after a minimum of 2 years of relevant professional experience in consulting (HR, communication, organization, optimization, etc.), post-sales or similar fields, you love to fight, win and conquer. As a business or engineer graduate from a top-tier school or university, you like new ways of thinking and acting, ambitious challenge, teamwork and reaching awesome performances.

REQUIRED SKILLS:
Ability to influence and evangelize based on a high-quality speech and strong relational skills

Great doerness, high determination and boldness

Data-driven intelligence, strong learning curve and problem-solving mindset

Ability to multi-task and manage shifting priorities on tight deadlines

Excellent verbal and written communication skills in both French and English

Rigorous and organized, you’ve never missed an email in your life

Check out the full job description here: https://goo.gl/WKk7Tk

Recruitment Process

A cycle of 3 interviews with different team members.

Additional Information

  • Contract type: Full-Time
  • Location: Paris, France (75116 )
  • Education Level: Master's Degree
  • Experience Level: > 2 years